Monday, December 19, 2011

iPhone 4 - No service after traveling out of coverage area.

A few weeks ago I traveled to Montreal Quebec for a weekend. In Canada, most cell phone and data plans only include local coverage to your province, so when you travel outside your province your coverage pretty much dies.

I took my iPhone 4 and as expected, the "No Service" message appeared as soon as I crossed the border between Ontario and Quebec. No big deal, I was prepared and enjoyed my weekend in Montreal very much.

On the way back, I noticed that even after crossing to Ontario, my phone kept saying "No Service". Tried a couple of workarounds like going to airplane mode , rebooting the phone and even reseting the network settings but nothing worked. When I got home I tried a restore from backup, but the issue still was there.  I was only able to fix it after I restored the phone to its factory settings. I unfortunately lost all my information and had to synchronize all my music and contacts afterwards.

Yesterday, my wife got back from a trip to the US and she's having the same problem with her phone. I tried resetting the network settings but it didn't work. I also tried a restore from backup but it didn't work either. I am in the middle of restoring the phone to its factory settings and hopefully this will fix the issue.

I am not sure if this is an issue with the phone itself (I have another iPhone 4 and it works just fine) or if there is something wrong with my sim card.

 Please leave a comment or tweet if you encountered this issue before or if you have any ideas on what should I do next time so I don't loose all my information.

Thanks and see you soon !
CI


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